PRIVACY POLICY
This Privacy Policy explains how https://buynootropic.co.uk/ (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase on https://buynootropic.co.uk/ (“Website”).
We take your privacy seriously and have implemented appropriate technical and organisational measures to safeguard your personal data in accordance with applicable data protection laws, including the UK GDPR and EU GDPR where applicable.
1. Personal Data We Collect
When you place an order or interact with our Website, we may collect the following personal data:
- Full name
- Email address
- Telephone number
- Billing and shipping address
- Order details and transaction history
- Communication related to your order (e.g. support emails)
Providing this information is necessary to process your order and fulfil our contractual obligations. Without this data, we cannot accept or process orders.
2. Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
- To process and fulfil your orders
- To communicate with you regarding your order or delivery
- To provide customer support
- To comply with legal and accounting obligations
- To improve our Website, products, and services
The legal bases for processing include:
- Performance of a contract
- Legal obligations
- Legitimate interests (e.g. business improvement, fraud prevention)
- Your consent (where applicable)
3. Payment Information
Third-party payment providers process payments on our Website.
We do not store or process your full debit or credit card details.
Payment providers act as independent data controllers and process your personal data in accordance with their own privacy policies.
4. Marketing, Newsletters & Reviews
With your explicit consent, we may process your name and email address to:
- Send newsletters or promotional communications
- Collect and display product reviews
- Conduct customer satisfaction surveys
You may withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us.
5. Analytics & Cookies
We collect anonymised visitor statistics, including:
- Pages visited
- Referring websites
- Search activity
This data is used to improve Website performance and user experience.
We do not collect complete IP addresses or use data to directly identify individuals.
Cookies and similar technologies are used for analytics and functionality. By using our Website and enabling cookies, you consent to their use. You may manage cookie preferences in your browser settings.
6. Data Retention
We retain personal data only for as long as necessary:
- While you are a customer
- For up to 36 months after your last interaction
- Longer where required by accounting, tax, or legal obligations
Once retention periods expire, data is securely deleted or anonymised.
7. Data Sharing & Third Parties
We may share your personal data with:
- Payment service providers
- Delivery and fulfilment partners
- Storage and logistics providers
- IT and communication service providers
All third parties are contractually bound to process data only in accordance with our instructions and to implement appropriate security measures.
8. International Data Transfers
Some of our service providers are located outside the EU/EEA, including in the United States, China, and Japan.
Where personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, including EU Standard Contractual Clauses approved by the European Commission.
You may request a copy of these safeguards by contacting us.
9. Legal & Regulatory Disclosure
We may disclose personal data where required to:
- Comply with legal obligations
- Respond to lawful requests from authorities
- Establish, exercise, or defend legal claims
- Facilitate mergers or asset transfers
10. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data (where legally applicable)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
You also have the right to complain to your local data protection authority.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page, and we encourage you to review it periodically.
12. Contact Us
If you have any questions, requests, or concerns regarding your personal data, please get in touch with us at:
